A cased set of Northumbrian small pipes by Colin Ross, the blackwood instrument having hallmarked

Buyers Premium

A buyers premium of 20% of the hammer price plus VAT is charged on all lots purchased at the auction. Please note that there is a minimum charge of £1 per lot. There is no VAT payable on the hammer price amount, except in the most unusual circumstances.

Online Bidding

Railtons Antiques Auctioneers & Valuers offer an online bidding service via the-saleroom.com for bidders who cannot attend the sale.

In completing the bidder registration on www.the-saleroom.com and providing your credit card details and unless alternative arrangements are agreed with Railtons Antiques Auctioneers & Valuers:

1. Authorise , if they so wish, to charge the credit card given in part or full payment, including all fees, for items successfully purchased in the auction via the-saleroom.com, and

2. confirm that you are authorised to provide these credit card details to Railtons Antiques Auctioneers & Valuers through www.the-saleroom.com and agree that Railtons Antiques Auctioneers & Valuers are entitled to ship the goods to the card holder name and card holder address provided in fulfilment of the sale.

Please note that any lots purchased via the-saleroom.com live auction service will be subject to an additional 3% commission charge + VAT at the rate imposed on the hammer price

Payment

You can pay by cash, cheque, bankers draft, debit card or credit card. On some cards we do add a 2.5% surcharge to cover the costs of processing. We request that all items are paid for before collection.

Viewing Days

We are generally ‘on view’ for two days prior to an auction. With catalogue sales, the viewing is usually longer. However we are often available to view before the official open days, so if you are nearby or passing, please ring or call in. Providing we are set up and lotted up, you are welcome to look round.

Collection, Delivery, Postage & Packing

Once items are paid for, we like to see the lots ‘away‘ to their new homes as quickly as possible.

You can collect during the auction, or during the days immediately following the sale. As our saleroom space is limited, we often have to remove items to our warehouse, so that we can set up the next sale.

We spend a great number of days packing and posting parcels after each auction, and this does take time, so please be patient. Once items are paid for, they go into a dispatch queue. If you wish to add the postage and packing cost to your purchase monies, that is acceptable. However please bear in mind that it takes quite a long time to carefully bubblewrap an object, find a suitable box, secure and label up clearly, and then take to a Post Office.

We pride ourselves on packing carefully and thoroughly and charge accordingly ‘at cost’. From glass to jewellery, ceramics to pictures – very rarely do items get damaged or go missing with our despatch department. However you must instruct us exactly what you wish to be done with your purchases, and how you want them to be sent.

We use a number of different carriers/couriers/removal firms/shippers for our deliveries, and we are able to supply quotations to any part of the UK or abroad.